Required qualifications, capabilities, and skills
- Formal training or certification on Infrastructure Engineering, Site Reliability Engineering and/or Software Engineering concepts and 3+ years of applied experience
- Experience working on support of products / interaction with internal customers
- Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
- Strong knowledge of one or more scripting languages (e.g., shell Scripting, Python, etc.)
- Strong communications skills, verbal, written, ability to drive meetings and knowledge sharing sessions to teams
- Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds
- Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge
- Knowledge and hands on experience with tools like (Jira, Confluence, Service Now, Netcool)
Preferred qualifications, capabilities, and skills