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What you will do:
Identify and ensure the creation of program support materials including the program guide, supporting documentation, reviews, assessments, educational materials to ensure program success
Proactively identify and pursue ongoing improvement opportunities; develop and lead remediation initiatives; and assess and respond to improvement areas identified via deal scenarios and SME input
Advocate innovative predictive modeling and use of discounting tools and techniques to maintain stable but competitive market pricing
Conduct pricing and discounting reviews, monitor performance metrics and report on program health and outlook; and advocate best practices for seller and stakeholder visibility
Promote program understanding via information sessions with knowledge stakeholders and answering internal program terms inquiries
Establish collaborative relationships with relevant business unit leaders to develop product pricing and discounting strategies
Collaborate with stakeholders to define objectives, conduct research, perform analyses, advocate solutions, create and present strategic plans and objectives, influence stakeholder engagement, monitor strategy performance for successful outcomes and instigate continuous improvement strategies
Establish trusted working relationships, anticipate opportunities, and collaborate proactively with internal teams as a partner, trusted adviser, and advocate on behalf of the Deal Management to assess emerging offerings, policies, programs and associated materials and enablement requirements
Advocate, produce, and/or contribute to Deal Management functional resources (such as documentation, guidance, analyses, communication media, or other areas as requested) to ensure optimal Deal Desk related cross-functional associate performance and experience in the development, planning and delivery of deal management activities to support customer deals
Collaborate within Deal Management and cross-functional stakeholders, identify and lead development and remediation for program-level, offering, and component performance of ongoing Deal Desk deliverables to identify opportunities for growth, continuous improvements, gaps or other situational variables
Advocate and/or monitor analytics and measurement information and data on behalf of Deal Management and pursue business actions and recommendations to achieve performance objectives and improvements for functional and corporate alignment
Leverage industry and technical knowledge and Deal Management frameworks to enforce the corporate policies and systems usage and approval frameworks and associated policies to ensure best deal outcomes
Proactively engage with Deal Desk Managers to understand current challenges and advocate within Deal Management and with cross-functional resources and stakeholders to address ongoing and emergent challenges
Engages on highly complex projects to independently prioritize and deliver deal management assignments using advanced knowledge of strategy, planning, communication and analytical skills
Serves at an advisory level and proactively raises critical subject matter for stakeholders and teams to conceptualize broad new approaches, improvements and enhancements to policy, process, controls, product, and systems knowledge to deliver strategic input, plans, related materials and outcomes. Supports continuous improvement team and cross-functional improvements and enablement efforts
Proactively initiatives and leads conversations and ideation to ensure comprehensive assessment of complex deals requiring multiple support inputs and management level inputs for functional and customer base impacting issues. If merited by business needs, may be eligible for team lead role
Mentors and provides guidance to established team members and colleagues
What you will bring:
Significant demonstrated strategic and planning capabilities around deal discounting and pricing function strategies, metrics, monitoring and their presentation. Able to leverage demonstrated strategic aptitude, systems thinking, business planning, and knowledge of organizational context to drive organizational success
12+ years of related experience working in a high impact, dynamic, results-based execution or similar environment
Bachelor’s degree in business, technical, financial, operational or related field
Knowledge of business management areas contributing to successful strategic, planning, and deal outcomes such as sales, deal desk, deal negotiations, sales operations, order processing, fulfillment, revenue recognition, legal contracts, purchase orders, and license agreements
Excellent communication and influence skills (written, verbal, presentation, negotiation and diplomacy) and ability to engage across all levels of management, teams and customers
Ability to manage, prioritize, make decisions and deliver multiple assignments with detail and precision while addressing ambiguity, changing conditions, and moving deadlines
Requires ability to deal with ambiguity and the corresponding capacity to make decisions or recommendations based on potentially incomplete information
Willingness and availability to travel on a per need basis
Fluent language skills in English
Related business, strategy, and technical certifications
The salary range for this position is $125,760.00 - $207,530.00. Actual offer will be based on your qualifications.
Pay Transparency
● Comprehensive medical, dental, and vision coverage
● Flexible Spending Account - healthcare and dependent care
● Health Savings Account - high deductible medical plan
● Retirement 401(k) with employer match
● Paid time off and holidays
● Paid parental leave plans for all new parents
● Leave benefits including disability, paid family medical leave, and paid military leave
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