Job responsibilities
- Partner with Area Product Owner to support research and analysis for new initiatives/features; refine problem definition, personas, process mapping, solution scope, high-level use cases and user experience
- Work with System Architect to clarify business requirements to design best solution intent using approved tech stack
- Team up with UI/UX designers and Content managers to design user facing components and workflows
- Collaborate with Tech team/s to break initiatives/features into epics and stories
- Refine epics and user stories covering all functional and non-functional requirements
- Ensure acceptance criteria is defined to cover standard, alternate and exception scenarios
- Collaborate with Product Owner, Area Product Owner and scrum teams to define sprint priorities and goals for epic and story build and refinement
- Participate in retrospectives and drive continuous improvement outcomes across all phases of the Agile delivery lifecycle
- Support the team in knocking down/escalating blockers that arise in all phases of the Agile delivery lifecycle
- Oversee integrated QA testing and drive defect resolution leading up to production deployment
- Execute UAT and Production Validation to ensure delivery quality
Required qualifications, capabilities, and skills
- Minimum of 5 years of experience in financial services,
- Minimum of 5 years of experience working in product /business analyst or similar product function
- Experience performing analysis and defining user personas, process documentation, epics, user stories and acceptance criteria
- Strong knowledge and hands-on experience with Agile delivery process
- Significant experience using JIRA / Jira Align and building custom reporting
- Significant experience using Confluence and/or Teams (or similar collaboration tools)
- Structured thinker and effective communicator with excellent written communication skills
- Highly self-motivated with ability to remain composed under pressure and excel during periods of ambiguity
- University degree, or specialized training or equivalent work experience
Preferred qualifications, capabilities, and skills
- Preferably with experience in wealth management, financial planning, asset management, digital banking, or a closely related business managing strategic or transformational change
- Experience related to digital product delivery
- Relevant scrum certifications is a big plus (CSPO, A-CSPO, etc.)