Samsung Sr Mgr Retail Operations & Project Integration 

United States, New Jersey 

721627552

Field Sales Operations Management:

• Oversee the operational aspects of the Field Sales Team, ensuring seamless execution of sales strategies and initiatives.
• Develop and implement processes to streamline field sales activities, improving efficiency and productivity.

Go-to-Market Strategy & Execution:

• Collaborate with cross-functional teams to design and execute go-to-market strategies that align with business objectives.
• Identify opportunities to enhance the Field Sales Team’s engagement with Retail Channel partners through innovative solutions.

Retail Channel Partner Collaboration:

• Work closely with Retail Channel partners to provide training materials, product knowledge resources, and promotional tools that empower retail salespeople.
• Develop and manage programs for supplies and swag that strengthen partnerships and drive customer engagement.

Project Management & Retail Planning:

• Lead end-to-end project management for key initiatives, ensuring timely delivery and alignment with business goals.
• Optimize retail planning processes to maximize product visibility and sales performance in retail channels.
• Contribute to the development and execution of strategic plans that incorporate operational efficiency and integration goals

Process Improvement & Innovation:

• Identify inefficiencies in current processes and implement improvements to enhance operational effectiveness to enhance productivity, reduce costs, and improve service delivery.
• Stay abreast of industry trends and best practices to continuously innovate and improve field sales operations.

Operational Oversight

• Conduct regular performance reviews of the team’s operations, identifying areas for improvement and implementing process enhancements to boost efficiency and productivity.
• Develop and maintain key performance indicators (KPIs) to monitor team performance, ensuring alignment with strategic goals and making data-driven decisions to optimize operations.

Integration of Systems and Processes

• Evaluate existing systems and technologies to identify redundancies or inefficiencies, and lead the implementation of integrated solutions that streamline workflows and improve collaboration.
• Collaborate with IT and other stakeholders to design and execute integration roadmaps, ensuring seamless adoption of new systems and processes across departments.

Cross-Functional Coordination

• Organize regular cross-departmental meetings to align on strategic objectives, share updates, and address any challenges or dependencies that may impact project execution.
• Develop communication frameworks and tools to facilitate information sharing and collaboration between teams, ensuring all stakeholders are informed and engaged throughout the process.

Resource Management

• Assess the resource needs for both operational and integration initiatives, and allocate personnel, equipment, and materials effectively to ensure timely and successful project execution.
• Monitor resource utilization and adjust allocations as needed to address bottlenecks, optimize efficiency, and maintain alignment with project timelines and budgets.

Reporting and Communication

• Prepare detailed monthly reports on operational and integration performance, highlighting key metrics, achievements, challenges, and recommendations for senior management.
• Conduct quarterly review meetings with stakeholders to discuss progress, address concerns, and communicate strategic updates, ensuring transparency and alignment across the organization.

Innovation and Continuous Improvement

• Lead workshops and brainstorming sessions to identify opportunities for process innovation and efficiency improvements, fostering a culture of continuous improvement within the organization.
• Implement pilot programs for new technologies or methodologies, evaluate their impact on operational efficiency and integration capabilities, and scale successful initiatives across the organization.

[Position Objective]

• Oversee field sales operations, streamlining processes to improve efficiency, productivity and cost savings across resources.
• Collaborate with cross-functional teams to design and execute go-to-market strategies aligned with business objectives.
• Develop and manage programs for retail channel partners to strengthen partnerships and drive customer engagement.
• Lead end-to-end project management for key initiatives, ensuring timely delivery and alignment with business goals.
• Identify inefficiencies in current processes and implement improvements to enhance operational effectiveness.
• Evaluate existing systems and technologies to lead the implementation of integrated solutions that streamline workflows.

Minimum Qualifications

• BS degree, 8+ years of experience in retail operations, sales management, or related fields.
• If no BS degree, 10+ years of experience in retail operations, sales management, or related fields
• Strong understanding of go-to-market strategies and consumer-facing brand advocacy.
• Bachelor’s Degree preferred in Business Administration, Operations Management, or a related field.
• Excellent leadership and team development skills with the ability to inspire and motivate teams.
• Strong analytical skills with the ability to provide data-driven insights and recommendations.
• Exceptional communication and interpersonal skills to collaborate effectively across all levels of the organization.

Preferred Qualifications:

• Excellent leadership and team development skills with the ability to inspire and motivate teams.
• Strong analytical skills with the ability to provide data-driven insights and recommendations.
• Exceptional communication and interpersonal skills to collaborate effectively across all levels of the organization.