PayPal Sr Manager Business Operations 

United States, California, San Jose 

721532944

This job engages in complex problem resolution and leads projects of diverse scope. They determine methods and procedures for new or special assignments, resulting in global process improvements.

Essential Responsibilities:

• Lead complex projects of diverse scope to optimize operational processes.
• Participate in complex problem resolution and determine methods and procedures for new assignments.
• Drive global process improvements within the organization.
• Provide oversight and support for planning and management of financial, budget, and headcount targets.
• Act as a liaison between business leadership, staff, and other key partners.
• Influence the quality, efficiency, and effectiveness of business processes.
• Utilize internal and external data to provide actionable insights for business growth.

Minimum Qualifications:

• Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.

Job Description:

Who you are:

• Excel and Reporting Master: You are highly proficient in Excel and can build comprehensive reports from scratch, integrating data seamlessly across the organization.
• Automation Expert: You not only identify areas that need automation but also have the skills to implement these solutions yourself.
• Adaptable and Resilient: You thrive in a fast-paced environment where no two days are the same, and you can work through ambiguity with ease.
• Team Player: You collaborate well with others, fostering a positive and productive team environment.
• Organized and Strategic: You bring order to chaos and are ready to roll up your sleeves to get the job done.
• Quick Thinker: You move quickly but work strategically, ensuring business rhythms are efficient without hindering speed and creativity.
• Self-Motivated: You are driven and adept at connecting the dots swiftly.
• Stakeholder Navigator: You can navigate complex stakeholder landscapes effortlessly.

Key Responsibilities:

• Oversee and track employee headcount across various departments.
• Work with the Chiefs of Staff in the GSE organization to create transparency and better overall management of headcount.
• Collaborate closely with Finance, the Office of the CTO, and HR to ensure alignment and transparency.
• Provide insights and recommendations for resource allocation based on headcount data.
• Organize and manage GSE-wide engagement initiatives, events, and surveys.
• Analyze engagement data to identify areas for improvement and work with the Chiefs of Staff across the org to create actionable plans.
• Supervise the creation, tracking, and alignment of OKRs across GSE.
• Develop and maintain systems to monitor progress toward organizational goals.
• Continuously evaluate business operations for areas of improvement and implement solutions.
• Collaborate with cross-functional teams to streamline processes and enhance efficiency.
• Prepare reports and presentations for senior leadership, providing actionable insights to improve business performance.
• Work with HR, Finance, CoS, CTO office, and GSE leadership to ensure smooth operational processes.

Additional Responsibilities:

• Excel Expertise: Create detailed reports from scratch and integrate data across the organization.
• Unified Operations: Develop and implement standardized processes to unify team operations and enhance efficiency.
• Visual Storytelling: Translate complex ideas into clear, visual narratives to facilitate understanding and decision-making.
• Accountability Tracking: Monitor and track organizational OKRs to ensure accountability and progress.
• Support Head of GSE: Assist in managing human capital, budget, and organizational strategies to ensure smooth operations.

Qualifications:

• 10+ years of experience in planning, business operations, or project management.
• Proven expertise in Excel and data integration is a must.
• Strong analytical and strategic thinking skills.
• Excellent communication and visual storytelling abilities.
• Experience in managing human capital and budgets.
• Ability to develop and implement standardized processes.
• High delivery focus with an emphasis on task ownership and completion.
• Ability to work collaboratively across multiple teams, with excellent organizational and interpersonal skills.
• Strong communication and presentation skills—with the ability to convey complex information in a clear, concise manner.
• Ability to work under pressure, manage multiple projects with competing priorities, meet deadlines, and adapt to change.
• Skilled in Microsoft PowerPoint and creating high-quality, executive-level presentations.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $111,500 to $191,950

Our Benefits:

Any general requests for consideration of your skills, please