JPMorgan Payments Digital Channels & Connectivity-Product Associate 

United States, Illinois, Chicago 

716969276

Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Use data to make decisions that improves customer experience, business metrics and product adoption
• Partners closely with stakeholders to communicate status, gain feedback, and deliver on share goals.
• Drive end-to-end execution of roadmap through effective sprint planning, stakeholder management, and healthy experimentation

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Track record of delivering thoughtful, user-centric and intuitive experiences
• Ability to manage a development team and be held accountable for sprint planning and roadmap definition within their assigned domain
• Experience using a healthy mix of quantitative data, qualitative data, best practices and product instinct to make prioritization decisions
• Strong verbal and written communication skills, evidenced by ability to articulate impact and tradeoffs at varying levels of altitude (from your immediate team all the way up to executive leadership)

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Experience collaborating with other product managers across an organization
• Comfort with ambiguity and autonomy; you are motivated by figuring out what needs to be done—and then doing it.
• Desire to inspire a problem-first mindset and work with leadership to continue "raising the bar” for the product organization
• Experience in business analysis, and cross-functional collaboration with engineering teams
• Experience in agile methodology