Wells Fargo Roving Banker Manager- New Region West 

United States, Arizona, Tucson 

716876311

About this role:

Operations ManagerRoving Banker Manager

As a Roving Banker Manager, youare responsible formanaging Roving Bankers within your assigned region. You will be reinforcing the behavior framework, supporting tools and other branch initiatives for the roving bankers, as well as ensuring critical staffing coverage for your assigned districts. Your influence on excellence in execution with this group will drive their success, the satisfaction of our customers and

This position will provide support for various branches withinEAST TUCSON BORDER DISTRICT, NEW MEXICO NORTH MOUNTAIN DISTRICT, NEW MEXICO NORTH CENTRAL DISTRICT, SANTA CRUZ RIVER DISTRICT.

In this role you will:

• Coach, develop, and influence assigned Roving Banker team to execute on business strategies, achieve results, and drive growth of the business; This includes coaching bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially

• Act as the partner to the District Managers and branch managers on trends, recognizing gaps and creating strategic solutions for regions

• Assess and leverageall National Branch Network reporting data in combination with observation to inform coaching and recommendations at region, district, and branch levels for improved performance

• Be an expert resource on tools and initiatives utilizedby National Branch Network and employees such as plan my day, as well as help more and engage more activities

• Maximize banker success by ensuring frequent opportunity to further skill, knowledge and acumen of the behavior framework, and other topics as introduced to the National Branch Network

• Manage and execute on resource allocation in alignment with strategic goals for optimalNational Branch Network performance, to include but not limited to managing staffing requests and scheduling adjustments

• Provide support structure across assigned National Branch Network region as needed

• Establish strong relationship and partnerships with branch management

Required Qualifications:

• 4+ years of Operations experience, or equivalentdemonstratedthrough one or a combination of the following: work experience, training, military experience,education

• 2+ years of leadership experience

Desired Qualifications:

• 4+ years of banking, financial services, or Branch Network experience

• Management experience including hiring, coaching, and developing direct reports

• Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success

• Success at managing a remote workforce and navigating a matrixed environment

• Experience allocatingworkforce within assigned district to ensureoptimalbranchcoverage

• Adaptable and flexible coaching style which takes into accountthe needs and learning styles of a diverseteam

• Understanding the behavior framework, the management cycle, and how it ties to business growth

• Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business

• Extensive experience in asking questions and identifyingcomplex financial needsin order toproviderelevant options tocustomers

• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important

• Ability to effectively manage time and competing priorities, exercise independent judgment, and use critical thinking skills

• Experience leading implementation strategies on utilizationof innovative branch banking tools and contact managementsystems

• Knowledge and understanding of banking industry laws and regulations, compliance, controls, risk management and loss prevention

• Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting

Job Expectations:

• Ability to travel upwards of 50% of the time within assigned geography (Region)

• This position is not eligible for Visa sponsorship.

• Relocation assistancenot available for this position

Location(s):