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About this role:
As a Roving Banker Manager, you are responsible for managing Roving Bankers within your assigned region. You will be reinforcing the behavior framework, supporting tools and other branch initiatives for the roving bankers, as well as ensuring critical staffing coverage for your assigned districts. Your influence on excellence in execution with this group will drive their success, the satisfaction of our customers and growth of our business.
This position will provide support for various branches within EL PASO DISTRICT, NEW MEXICO SOUTHWEST DISTRICT, NORTH ALBUQUERQUE DISTRICT, & SOUTH ALBUQUERQUE DISTRICT.
In this role you will:
Coach, develop, and influence assigned Roving Banker team to execute on business strategies, achieve results, and drive growth of the business; This includes coaching bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially
Act as the partner to the District Managers and branch managers on trends, recognizing gaps and creating strategic solutions for regions
Assess and leverage all National Branch Network reporting data in combination with observation to inform coaching and recommendations at region, district, and branch levels for improved performance
Be an expert resource on tools and initiatives utilized by National Branch Network and employees such as plan my day, as well as help more and engage more activities
Maximize banker success by ensuring frequent opportunity to further skill, knowledge and acumen of the behavior framework, and other topics as introduced to the National Branch Network
Manage and execute on resource allocation in alignment with strategic goals for optimal National Branch Network performance, to include but not limited to managing staffing requests and scheduling adjustments
Provide support structure across assigned National Branch Network region as needed
Establish strong relationship and partnerships with branch management
Required Qualifications:
4+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
2+ years of leadership experience
Desired Qualifications:
4+ years of banking, financial services, or Branch Network experience
Management experience including hiring, coaching, and developing direct reports
Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success
Success at managing a remote workforce and navigating a matrixed environment
Experience allocating workforce within assigned district to ensure optimal branch coverage
Adaptable and flexible coaching style which takes into account the needs and learning styles of a diverse team
Understanding the behavior framework, the management cycle, and how it ties to business growth
Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business
Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers
Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
Ability to effectively manage time and competing priorities, exercise independent judgment, and use critical thinking skills
Experience leading implementation strategies on utilization of innovative branch banking tools and contact management systems
Knowledge and understanding of banking industry laws and regulations, compliance, controls, risk management and loss prevention
Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadershipreporting
Job Expectations:
Ability to travel upwards of 50% of the time within assigned geography (Region)
This position is not eligible for Visa sponsorship.
Relocation assistance not available for this position
Office Location:
200 Lomas Blvd NW; ALBUQUERQUE, NM 87102
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
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