Capital One Design Researcher - Manager level 

United States, New York, New York 

712580597

11 West 19th Street (22008), United States of America, New York, New York Design Researcher - Manager level

Responsibilities

• Research Expertise:Enabling focus and expectations for design research practice across cross functional portfolio and accelerates learning velocity

• Leadership:Leads design projects, directing and delegating work for more junior team members while also mentoring & helping to mature the overall research practice at Capital One.

• Human-Centered:Effectively navigates the needs of partners and stakeholders, leveraging critical-thinking skills that factor in data, research insights, scalability and tech constraints that deliver meaningful, actionable insights and tracking how we influence insights-to-action.

• Business-Focused:Demonstrates proficiency with products and processes and apply relevant insights on customers, competitors and broader market trends to business challenges that shape a shared point of view for their team, partners and stakeholders

• Problem-Solving:Has a solid understanding of tech, data capabilities and emerging technologies and uses this knowledge to inform their work and help their cross-functional team move faster and navigate technical limitations in service of the impactful solutions

• Collaboration:Leverages a rich network of partnerships across lines of business and the organization to foster collaboration and share solutions, incorporating cross-functional perspectives to bridge gaps in information

• Communication:Presents work across levels and job functions using a human-centered approach that integrates design frameworks, data and research insights to articulate a compelling point of view that influences strategic decision-making and direction at senior levels

Basic Qualifications

• 7 years conducting design research

Preferred Qualifications

• 10 years managing research in large, corporate enterprises

• 8 years of experience conducting quant and/or qual primary research, data analysis (survey data, behavioral analytics, etc.)

• Experience managing and partnering with stakeholders and business executives

New York City (Hybrid On-Site): $163,300 - $186,400 for Manager, DesignThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.