Capital One Manager Design Researcher 

United States, Texas, Plano 

581432059

Plano Town Center (31064), United States of America, Plano, Texas Manager, Design Researcher

Manager, Design Researcher

Responsibilities

• Research Expertise:Enabling focus and expectations for design research practice across cross functional portfolio and accelerates learning velocity

• Leadership:Leads design projects, directing and delegating work for more junior team members while also mentoring & helping to mature the overall research practice at Capital One.
  

• Human-Centered:Effectively navigates the needs of partners and stakeholders, leveraging critical-thinking skills that factor in data, research insights, scalability and tech constraints that deliver meaningful, actionable insights and tracking how we influence insights-to-action.

• Business-Focused:Demonstrates proficiency with products and processes and apply relevant insights on customers, competitors and broader market trends to business challenges that shape a shared point of view for their team, partners and stakeholders
  

• Problem-Solving:

• Collaboration:Leverages a rich network of partnerships across lines of business and the organization to foster collaboration and share solutions, incorporating cross-functional perspectives to bridge gaps in information
  

• Communication:Presents work across levels and job functions using a human-centered approach that integrates design frameworks, data and research insights to articulate a compelling point of view that influences strategic decision-making and direction at senior levels

Basic Qualifications

• 7+ years conducting research in large, corporate enterprises

• Previous hands-on experience includes: conducting quant and/or qual primary research, data analysis (survey data, behavioral analytics, etc.)

Preferred Qualifications

• 10+ years managing research in large, corporate enterprises

• Exceptional business communications (verbal and written)

• Proven ability to influence executives

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.