Citi Group Payroll Taxonomy Global Digital Automation Lead Manager - SVP Hybrid 

United States, Florida, Tampa 

70988268

Responsibilities:

• Performs business analysis support for Payroll operations organization; Creates and manages the documentation of internal digital automation and business requirements.
• Serves as subject matter expert for digital automation to reduce manual touchpoints and minimize risk by applying these strategies to payroll operations globally.
• Creates and manages the documentation of technology business requirements; manages the business analysis and documentation of system change specifications; and implementation of user application test plans.
• Strong technical background and payroll operations knowledge to best identify digital solutions while still ensuring the integrity of the process and not compromising the control and introducing risk.
• Designs test plans and identifies and documents discrepancies found through the ability to accurately assess output against expected results; Resolves discrepancies with technical and/or business personnel, communicates issues and results clearly, and retests as required.
• Creates and publish project plans for digital automation clearly documenting productivity savings, risk avoidance and overall benefits.
• Provide training and documented instructions to payroll operations teams to utilize digital automation tools.
• Interacts with payroll operations managers & cluster leads on production and project support to raise business cases for funding and resources.
• Plans and execute complex projects and coordinate over a broader departmental spectrum.
• Leadership role managing a team of professions. Directly responsible for managing, coaching and training the team
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years of experience in digital automation and transformation
• Strong understanding of payroll operational processes for large global operation
• Ability to create use cases and work closely with technology partners
• Strong communication skills, including PowerPoint and presentations.
• Strong analytical skills
• People Management experience

Education:

• Bachelor’s/University degree

Anticipated Posting Close Date:

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