ROLE DESCRIPTION:
For our Premium Engagement Services area, we are looking for Early Talent Associate Technical Quality Manager (TQM).
Position title: TQM Support Associate Early Career Talent
Bogotá, Colombia
Duration: Temporary up to 2 years
EXPECTATIONS AND TASKS:
- Support engagement quality and execution of Premium Engagement services, including presentations, resource staffing, contract management, and services delivery.
- Co-operates with the Premium Engagement management on service delivery forecast accuracy and accomplish financial KPIs.
- Contribute on the process of TQM resource planning and allocation according to productivity and availability.
- Support the TQM team in the accomplish of metrics and relevant KPIs.
- Takes the full responsibility for the quality of the delivered tasks and is accountable for the success of Premium Engagements KPIs.
- Support the team to carry out timely service planning.
- Continuous monitoring of contract’s expiration and renewal process.
- Support the team on the Delivery of Onsite & Remote services.
WORK EXPERIENCE:
- Working experience in the area is a plus; but must not exceed 2 years of experience
EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES:
- Must be a recent University graduate or maximum of 2 years from Graduation
- Open to various educational backgrounds; Technical careers preferred
- Executes different type of delivery activities
- Project Management skills
- Team lead skills
- English: Fluent