Ford Lead Experience/Service Designer 

United States, Michigan, Dearborn 

70264983

Lead Experience/Service Designer

In this position…

What you'll do...

As an Experience/Service Designer, you will...

Balance near term execution and far-term strategic investigations by being a forward looking, innovative thinker that will define north star (ideal) experiences coupled with experience road maps

You'll have…

Degree in Human Factors, Interaction Design, Industrial Design, Graphic Design, or related technical field

5-7+ years of experience/service design experience with emphasis on the conception, user validation and delivery of applications and/or services, as part of a multi-disciplinary team

Experience leading the strategy, design, development and launch of B2B or B2C facing products or services

Strong verbal, written and visual presentation skills

Even better, you may have…

Master’s degree in Human Factors, Interaction Design, Industrial Design, Graphic Design, or related technical field

Workshop planning and facilitation skills

Current on relevant technologies, trends, and techniques

Excellent understanding of production design practices, general product development processes, timing, and product lifecycles

• Immediate medical, dental, vision and prescription drug coverage

• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more

• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more

• Vehicle discount program for employees and family members and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here:

This position is a leadership level 6.

Visa sponsorship is not available for this position.