Salesforce Director AI Cloud Quality Engineering 

United States, California, San Francisco 

695609464

Job Category

Job Details

• Lead, mentor, and develop a high-performing QA team within the AI Cloud division.

• Foster a collaborative, inclusive, and innovative team environment.

• Conduct regular performance reviews, provide constructive feedback, and facilitate professional growth for team members.

• Partner closely with development, product management, and other departments to ensure the integration of robust QA processes within AI Cloud initiatives.

• Facilitate effective communication and collaboration across teams to identify and resolve quality issues promptly.

• Oversee the development, implementation, and maintenance of test automation frameworks and tools tailored for AI Cloud products.

• Ensure comprehensive test coverage and optimize testing processes for efficiency and effectiveness.

• Stay updated with the latest trends, technologies, and best practices in test automation and AI testing methodologies.

• Manage expectations and communicate effectively with various stakeholders including senior leadership, product owners, and customers.

• Provide regular updates on QA activities, progress, and challenges, ensuring transparency and alignment with AI Cloud business objectives.

• Negotiate and prioritize testing efforts to align with business goals and AI product release timelines.

• Develop and implement a strategic QA roadmap that aligns with Salesforce AI Cloud’s business objectives and product development goals.

• Set clear goals, milestones, and timelines for QA initiatives and projects.

• Continuously evaluate and enhance QA processes, methodologies, and practices to drive improvements in product quality and team efficiency.

• Establish, enforce, and uphold quality standards, guidelines, and best practices across the QA team.

• Monitor and analyze QA metrics to identify areas for improvement and drive data-driven decision-making.

• Lead continuous improvement initiatives to enhance product quality, reduce defects, and improve team performance.

• A related technical degree required.

• At least 10 years of experience in a similar senior QA management role within a fast-paced, agile software development environment.

• Strong expertise in test automation tools and frameworks (e.g., Selenium, JUnit, TestNG).

• Excellent leadership and people management skills with a track record of building and leading high-performing teams.

• Exceptional communication and negotiation skills, with the ability to manage expectations and influence stakeholders at all levels.

• Strong analytical and problem-solving abilities, with a focus on data-driven decision-making.

• Experience in managing cross-functional teams and collaborating with various stakeholders to achieve common goals.

• Ability to develop and implement strategic plans and roadmaps.

• Familiarity with CI/CD pipelines and DevOps practices is a plus.

• Experience with AI technologies, large language models (LLMs), and tools like AWS SageMaker is preferred but not mandatory.

• Knowledge of Salesforce products and platforms is a significant advantage

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement