Job Description:
Job Description:
Less experienced than the Credit Services Representative III. Handles moderately complex customer problems and issues for assigned accounts. Requires a minimum amount of day-to-day supervision. Is able to handle detailed instructions under pressure and a relatively high volume of credits. Has a well-developed expertise/knowledge, but not yet considered to be the "expert" for the assigned area. Has a good working knowledge of the various credit-related products and a good understanding of loan/credit documentation. Takes initiative to work through issues. Is able to perform well in a cross-functional team environment. Typically requires at least 4 to 6 years of experience.
Responsibilities:
- Asset based lending operations team member responsible for quality assurance (QA)
- QA data elements for booking of facility closings to system of record
- Review legal documentation, credit approvals and other supporting documentation
- QA data elements for ongoing maintenance of facility to system of record
- Review documentation for borrowing base and loan balance reconciliation, tranche, fee and pricing updates
- Track and follow up on errors and issues detected by QA processes
- Partner with fulfillment and service operational teams
Required Qualifications:
- Experience in operations or quality assurance
- Manage multiple priorities and highly organized
- Problem solving and analytical thinking
- Work independently
- Accountable, takes ownership
- Excellent written and verbal communication skills
- Willing to learn and adapt to change
- Working knowledge of Windows and Microsoft Office
Desired Qualifications:
- SharePoint knowledge
- Working knowledge of Toad for Oracle (SQL)
- Issues management experience
- Commercial Credit Fulfillment, Servicing Operations or Lending experience
Skills:
- Attention to Detail
- Customer and Client Focus
- Data Collection and Entry
- Recording/Organizing Information
- Adaptability
- Analytical Thinking
- Issue Management
- Oral Communications
- Written Communications
- Collaboration
- Legal Structures and Legal Forms
1st shift (United States of America)