מציאת משרת הייטק בחברות הטובות ביותר מעולם לא הייתה קלה יותר
Make the Best You.
As an Experienced Technical Support Professional at Honeywell Changi, you will provide crucial technical assistance to both internal and external customers. Your role will cover the professional management of our Technical Support Helpdesk, focusing on accuracy, timely feedback, and overall customer satisfaction. You will be responsible for the timely identification, investigation, resolution, and analysis of technical issues while fostering internal relationships to expedite complex cases. Additionally, you will support the development of our Technical Support processes and ensure thorough documentation and communication of all activities.
Key Responsibilities:
Facilitate the identification and analysis of technical issues.
Investigate and resolve technical issues while tracking resolution progress.
Test products and software to ensure high standards.
Ensure proper documenting and recording of all activity and communication.
Address and coordinate systemic issues effectively.
Key Experience & Capabilities:
We Value:
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