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Bank Of America Global Credit AML Onboarding Operations Business Controls Specialist United States, North Carolina, Charlotte 685744588
This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.
Responsibilities:
- Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
- Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation
- Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
- Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness
- Performs QA activities including executing on controls, managing cases, and reporting results
- Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success
- Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting
Skills:
- Controls Management
- Issue Management
- Monitoring, Surveillance, and Testing
- Quality Assurance
- Risk Management
- Analytical Thinking
- Attention to Detail
- Critical Thinking
- Problem Solving
- Written Communications
- Decision Making
- Innovative Thinking
- Prioritization
- Recording/Organizing Information
- Research
Responsibilities
The ideal candidate should possess a very high attention to detail and demonstrable accuracy of work product with an interest in understanding AML KYC/CDD policies. Additionally, there will be opportunities to draw upon the knowledge of experienced individuals from a diverse range of backgrounds to enhance your skillset and your ability to deliver value in this role. Key Job responsibilities include:
- Proven ability to work with a diverse group of business partners spanning multiple lines of business/functional areas
- Identifying and resolving data or process issues
- Effectively prioritize and balance multiple efforts in a fast-paced, regulatory driven environment
- Navigate the enterprise / source information across multiple functions
- Preparing presentations for Senior Management
- Provide analytical support in executing internal control discipline and operational excellence
- Gather and organize data in order to monitor and test the effectiveness of key controls and status of mitigation and action plans
- Prepare documentation for the tracking, monitoring, and escalation of risk related issues to management
- Acts as an ambassador of the risk culture
Required Skills and Experience
- 5+ Years of risk management and/or Operations Experience
- Excellent written and verbal communication skills – ability to tailor messaging to senior management
- Able to understand, analyze, and explain complex workflows
- Excellent verbal, written, and interpersonal communication skills
- Self-Starter who can work independently with little guidance or direction
- Ability to meet tight deadlines while working in a flexible environment
- Attention to laws, rules & regulations
- High technical expertise in MS Office platforms
:
- Audit, Global Markets, and/or Finance/Accounting experience
- Project management experience
- Ability to analyze, comprehend, and document complex processes
- Highly analytical – Able to work with large data sets and workflows
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