Bank Of America Global Credit AML & Onboarding Operations GCAOO Business Support Manager 

United States, Arizona, Phoenix 

313959678

REQUIRED SKILLS AND EXPERIENCE:

• 5 or more years of experience in business support and risk management in a complex organization supporting senior leaders.
• Strong analytical, risk management and organizational skills with a focus on attention to detail
• Ability to think strategically across the organization to identify opportunities to improve overall performance efficiency.
• Ability to decompose complex issues and drive timely decisions, knowing when to engage others for additional input, and when to act independently.
• Excellent written / verbal communication skills and executive presence
• Advanced/Expert MS Office skills, especially Excel and PowerPoint
• Extremely organized/excellent time management skills with ability to manage and prioritize competing priorities.
• Proven ability to develop executive ready communications and presentations that synthesize data and tell the story.
• Ability to develop comprehensive plans around key organizational priorities and ensure all accountable parties understand respective roles/responsibilities and are held accountable.
• Organization, attention to detail and ability to handle sensitive business information is absolutely critical.

DESIRED SKILLS AND EXPERIENCE:

• Prior experience handling multiple facets of an end-to-end business: financial management, project management, governance, operations and technology management, and executive routine coordination.
• Strong analytical skills, with an investigative mindset and ability to use data to enhance efficiency and develop reporting to drive business insights.
• Strong partnership and relationship management skills; ability to work and effectively communicate across functions and organizational lines/levels.
• Excellent written and verbal communication skills, collaboration and influencing skills.
• Prior experience managing multiple projects and adjusting to changing deadlines.
• Strong presentation skills and the ability to present key messages, effective recommendations, and information in a clear, concise, insightful, and influential way.
• Self-starter, high energy, and detail oriented; ability to work with minimal supervision.

1st shift (United States of America)