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Bank Of America Team Member 
India, Gujarat, Gandhinagar 
67898256

13.08.2024

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Associate is required to check all critical/non critical elements of the work performed by upstream processes and ensure zero customer impact leading to regulations.

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  • Adherence to the SLA’s – productivity, turn-around-time, and accuracy
  • Engage in improving processes through reengineering, system checks, process automation
  • Need to adhere and meet all Risk, Control and Regulatory Metrics defined for the business
  • Interact with client on transactional issues
  • Act as a change agent and provide implementation assistance as and when the need arises
  • Provide subject matter expertise on processes

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  • Education - Graduate in any stream
  • Certifications If Any – None
  • Mandatory skills -
    • Excellent communication skills & Interpersonal skills
    • Should be a team player
  • Desired skills –
    • Good oral / written Communication skills
    • Excellent time management skills
    • Highly motivated, able to work independently, self-starter; and problem/solving/analytical
    • Reporting & MIS skills
    • Willingness to learn and adapt to changes
    • Understanding of Mortgage operations & basic banking knowledge

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  • Shift Type (Rotational Shifts/Fixed): Rotational
  • Process Timings: 1600 - 0100hrs IST/ 0700 - 1600hrs IST or any other shift per business requirements
  • Weekends Off (Y/N): Yes

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