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Bank Of America Credit Review Senior Manager - Chief Operating Office 
United States, North Carolina, Charlotte 
677800580

25.06.2024

Job Description:

Credit Review provides an independent assessment of credit lending decisions and the effectiveness of credit processes and policies across the Bank’s credit platform, identifies existing and emerging risks, and reports its findings to various stakeholders, including executive management, the Board of Directors or committee thereof, external auditors and regulatory agencies. The Credit Review (CR) Chief Operating Officer (COO) Team is responsible for the development and ongoing management of the CR Annual Coverage Plan, Governance and 3rd Party Engagements, Quality Assurance, Management and Board Reporting, Operational Excellence, and leading and coordinating strategic initiatives. The focus of this role includes a broad range of responsibilities in support of the Credit Review leadership team. This role will work closely across the leadership team to support the development of the annual Credit Review Coverage and Resource Plans and ensure effective management, tracking, and reporting of ongoing changes as needs arise. This role is also responsible for supporting and developing credit risk coverage reporting and establishing routines to support Management and Board of Directors deliverables. Additionally, this role will be expected to lead and/or support strategic deliverables and drive efficient coordination and execution across the organization. The position requires the individual to build effective partnerships across Credit Review, Corporate Audit, and Global Risk. This role reports directly to the Credit Review COO.

Key Responsibilities:

  • Coordinates, develops, manages and delivers reporting for key business activities including: the Credit Review Coverage and Capacity Plans, Corporate Audit and Credit Review Management Routines, and Board of Directors and/or Committee routines
  • Influences strategic direction and supports key strategic priorities as well as ad hoc deliverables via development of tactical execution plans
  • Builds cross-organizational relationships and coordinates effective routines and communications
  • Oversees the development, tracking, aggregation and reporting of business operating metrics
  • Assesses processes and implements improvements to drive greater efficiency and improve accuracy
  • Partners across the division to ensure the proper risk and control disciplines are in place

Essential Candidate Characteristics:

  • Mature executive presence in a high visibility role, credible with senior executives - CEO 2 & 3 deep
  • Strong partnership and relationship building skills with the ability to influence
  • Effectively and efficiently coordinates and drives execution of key priorities - ability to develop comprehensive plans around key organizational priorities and ensure all accountable parties understand respective roles/responsibilities
  • Ability to establish infrastructure to capture and track performance, analyze data/metrics and benchmark against short and long-term goals
  • Demonstrate intellectual curiosity, takes initiative, exercise sound judgment, create an environment that challenges, encourages debate and engages and influences across the organization
  • Working knowledge of general bank policies, programs, procedures as well as the Bank of America Risk Framework
  • Comfortable executing in a dynamic environment and navigating the Enterprise to identify solutions or key subject matter expertise when needed

Required Qualifications:

  • 5-10 years of experience in financial services industry or experience in a related field
  • Strong organizational, analytical, and financial acumen, with a focus on attention to detail
  • Ability to synthesize information and data for Board level messaging
  • Excellent written / verbal communication skills and executive presence
  • Proven ability to develop executive ready communications and presentations
  • Strong stakeholder and relationship management skills
  • Effectively influence and lead directly when dependent on partners to deliver
  • Ability to effectively prioritize work, efficiently manage multiple deliverables, and deliver on tight deadlines
  • Strong desire to excel and execute in a dynamic environment
  • Expert level Microsoft Office skillset, particularly in PowerPoint and Excel

Skills:

  • Collaboration
  • Prioritization
  • Risk Management
  • Stakeholder Management
  • Strategic Thinking
  • Data and Trend Analysis
  • Issue Management
  • Process Management
  • Reporting
  • Underwriting
  • Credit and Risk Assessment
  • Influence
  • Internal Audit Review
  • Project Management
  • Regulatory Compliance
1st shift (United States of America)