MSD FP & Customer Services Manager m/f/d 

Austria, Vienna 

670753329

Job Description

Responsibilities include, but are not limited to:

• Team management: lead and develop a team of three direct reports (1 FP&A, 2 OTC)

• Lead the market effort and work closely with Managing director, Supply Chain, Commercial, Business Support, and Market Access teams to:

  • Prepares mid-month, month-end, and quarter estimates and actual commentaries.

  • Coordinate the development and submission of financial forecasts, budget, 5-year plan.

  • Track performance against forecasts to understand and clearly articulate drivers.

  • Support continuous Gross to Net optimization.

  • Prepare business review to local and regional senior leaders.

• Use financial analysis and planning outputs to provide business decision support and financial recommendations to drive profitability and product performance, including resource allocation and the identification of risks and opportunities.

• Ensure effective and timely communication with BSC, Regional / HQ COE's regarding key deliverables and support.

• Support achievement of finance and business objectives.

• Coordinate identification and escalation of issues and advise Finance leadership of potential business and/or operational risks.

• Identify, design, and install process improvements for local financial reporting, forecasting and management related activities.

• Support monthly close process inclusive of accrual evaluations, postings and balance sheet reviews and approves manual journal entries.

• Other business support: contribute to assessments of business development and strategic initiatives, support various business projects with financial insights.

• Monitor and reinforce internal controls, the compliance environment, and adhere to our policies and standards, procedures and guidelines, as well as laws and codes of practice.

• Provide financial literacy education for non-finance stakeholders, fostering a broader understanding of financial concepts and terminology, facilitating collaboration with stakeholders.

• Manage the Customer Services team and OTC operations, in particular:

  • Sales Order Processing and routine review of credit-limits.

  • Monitor billing, ensure compliant revenue recognition, and monitor cash application is collaboration with the BSC.

  • Contact with customers, queries and complaints management.

  • Strong partnership with demand planning and D&L to monitor inventory levels and take appropriate actions to avoid stock-outs and write-offs.

  • Maintain up-to date price list, ensure compliance with regulation rules.

Education, Experience & Competencies:

• Education: bachelor’s/master’s degree in finance, Accounting, or Business Economics

• Experience: 5-7 years of demonstrated experience in an accounting or finance role, FP&A (forecasting and reporting) experience is preferred

• Strong analytical and data organization / interpretation skills

• Proven ability to multi-task, work under pressure, and meet tight deadlines

• Ability to effectively organize and prioritize tasks and work independently

• Attention to details and accuracy

• Experience in pharmaceutical industry is an advantage

• Strong leadership skills

  • Ability to lead and develop people with strong focus on our ways of working and values

  • Strong collaborator and team player

  • Entrepreneurial mindset, taking ownership and accountability

  • Strong in decision-making and execution

  • Excellent communication skills

• Fluent in English

• Fluency in German strongly preferred

• Proficient in MS Excel

• Solid knowledge of the company’s financial reporting and planning systems and processes, good knowledge of systems (e.g., SAP, BPC, PowerBI)

What we offer:

• Exciting and challenging field of work in a constantly developing organization

• Varied work in an internationally operating company

• Paid parental leave for mothers and fathers amounting to 12 weeks

• Attractive company pension

• Free HPV vaccination

• Annual pass of the Wiener Linien or company parking (with deductible)

• Generous home office arrangement and the possibility of hybrid working if required

• Restaurant Card

• Company doctor

• Employee referral program

• Annual bonus as well as employee recognition bonuses during the year

• Discounted fitness offer

• Pharmacy discounts, wholesale discounts, etc.

We offer an attractive salary, outstanding social benefits and an exciting work environment with varied tasks in an international environment. The minimum annual salary for this position is EUR 79.600,- and varies according to the qualifications and experience of the successful candidate. We are looking forward to receiving your application.

Current Contingent Workers apply

*A job posting is effective until 11:59:59PM on the dayBEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the dayBEFOREthe job posting end date.

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.