Broadcom Mainframe Software Technical Support Engineer 

United States, Texas, Plano 

67028769

Experience: Bachelor's + 5+ years of related experience
Mainframe Skills Desired:

• Proficiency in z/OS mainframe environment

• Experience working with and knowledge of how a Session Manager works (TPX is a plus)

• Experience working with and knowledge of VTAM

• Working knowledge of CICS

• Working knowledge of TCP/IP

• Working knowledge of TN3270 and Logmodes is a plus

• Experience with ACL/e (Automated Conversion Language) is a plus

• Knowledge of Mainframe Architecture and Operations

• Knowledge in Assembler language

• Experience with TSO/ISPF, SDSF, and other z/OS utilities

• JCL knowledge for job submission, troubleshooting, and batch processing

Nice to Have/Bonus Skills:

• Knowledge orfamiliarity withBroadcom Mainframe Products, especially TPX

• Experience working in production mainframe environments

• CP and CMS

• XEDIT

• Experience with REXX, CLIST, or automation scripts

• Experience with DB2 for z/OS

• Exposure to working with DB2 ODBC Drivers, and DB2 monitoring and administration tools

• Writing and debugging SQL queries

• Exposure to automation tools or schedulers (e.g., CA7, Control-M)

• Ability to analyze SYSOUT, job logs, and abend codes

• Exposure to USS (Unix System Services)

• Understanding of SMF (System Management Facility) data and record formats

• Exposure to SMF performance monitoring tools (e.g., RMF, MXG)

• Knowledge of SAS programming or other tools used for reporting on SMF data

• Experience working with IBM Data Studio and IBM HTTP server

• Understanding of security concepts, security features and security best practices

Support Experience

• Strong problem-solving skills and ability to provide high-quality technical support

• Strong written and verbal communication skills for technical and non-technical customer-facing interactions and documentation

• Strong desire to conduct needed research of both internal and external resources

• Customer advocate with a passion for excellence and ability to build strong customer relationships

Preferred Education

Bachelor's Degree or global equivalent in Computer Science or related discipline.

Technical and professional certifications as applicable to the position.

Work Experience

Typically 5+ or more years of related professional experience in a Mainframe environment working in Software Support or Systems

Compensation and Benefits

The annual base salary range for this position is $73,100 - $117,000

This position is also eligible for a discretionary annual bonus in accordance with relevant plan documents, and equity in accordance with equity plan documents and equity award agreements.