Broadcom Mainframe Software Technical Support Engineer 

United States, Texas, Plano 

588338508

Experience: Bachelor's + 5+ years of related experienceMainframe Skills Desired:

• Experience with z/VM Operating System, System Administration and Configuration

• CP and CMS

• XEDIT

• Strong foundationin z/VM configuration

• Knowledge of Mainframe Architecture and Operations

• Knowledge in Assembler language

• Experience with REXX, CLIST, or automation scripts

• Some experience managing and supporting Linux VMs in a z/VM environment

• Knowledge orfamiliarity withBroadcom Mainframe Products, in particular VM:Manager Product Suite

• Familiar with IBM's VMSES/E, the VM:Manager products are VMSES-based installs and serviced using VMSES

• Knowledge of guest operating systems supported by z/VM such as Linux, z/OS and z/TPF

• Understanding of security concepts, security features within z/VM and security best practices

• Experience working in production mainframe environments

• Ability to diagnose and resolve technical issues related to z/VM

Nice to Have/Bonus Skills:

• Proficiency in z/OS mainframe environment

• Experience with DB2 for z/OS

• Exposure to working with DB2 ODBC Drivers, andDB2 monitoring and administration tools

• Writing and debugging SQL queries

• Experience with TSO/ISPF, SDSF, and other z/OS utilities

• JCL knowledge for job submission, troubleshooting, and batch processing

• Exposure to automation tools or schedulers (e.g., CA7, Control-M)

• Ability to analyze SYSOUT, job logs, and abend codes

• Exposure to USS (Unix System Services)

• Understanding of SMF (System Management Facility) data and record formats

• Exposure to SMF performance monitoring tools (e.g., RMF, MXG)

• Knowledge of SAS programming or other tools used for reporting on SMF data

• Experience working with IBM Data StudioandIBM HTTP server

Support Experience

• Strong problem-solving skills and ability to provide high-quality technical support

• Strong written and verbal communication skills for technical and non-technical customer-facing interactions and documentation

• Strong desire to conduct needed research of both internal and external resources

• Customer advocate with a passion for excellence and ability to build strong customer relationships

Preferred Education

Bachelor's Degree or global equivalent in Computer Science or related discipline.

Technical and professional certifications as applicable to the position.

Work Experience

Typically 5+ or more years of related professional experience in a Mainframe environment working in Software Support or Systems Candidate must have the

legal right to work in the US.

Compensation and Benefits

The annual base salary range for this position is $71,000 - $113,000

This position is also eligible for a discretionary annual bonus in accordance with relevant plan documents, and equity in accordance with equity plan documents and equity award agreements.