Uber Head People Operations LATAM 

United States, West Virginia 

668197370

What the Candidate Will Do

• Build and execute against an inspiring vision that is well aligned with Uber overall strategy, for the most effective employee experience across all foundational People team services in LATAM
• Lead, coach, and partner with your team to achieve this vision, while continuously adding value to Uber and each team member's career journey
• Partner with your direct and extended teams to ensure that all our workflows are anchored on human-centered design principles and industry best practices, thus ensuring the most effective, consistent, and constantly improving experience for our employees, regardless of the support channel (self-serve, offshore support and live support)
• Partner with HR Business Partners, Employee Relations, Legal, Payroll and other cross-functional teams to ensure a comprehensive, business-centric and legally compliant approach to People processes and operations
• Provide People Operations support on projects such as acquisitions or internalization of employees; be the voice of People Ops processes and provide guidance on how to navigate the associated systems and procedures
• Serve on the global People Operations leadership team to drive a seamless and scalable employee experience globally, across the various channels of support

Basic Qualifications

• A minimum of 12 years of experience with HR Operations, HR Business Partnership, Operations Management Consulting, Business Operations
• Progressive leadership experience (ideally 10+ years) in one or more areas related to large-scale HR Operations, Consulting, Business Operations, and related areas
• HR Business Partnership, Operations Management
• Advanced proficiency in English and fluent Portuguese
• Excellent analytical, strategic planning, and execution skills, with an eye toward continuous improvement
• Proven expertise in systems thinking and design thinking
• Grit and resilience, eagerness to be a part of an exciting growth journey and comfort with all the challenges and ambiguity that accompanies it
• Unquestioned integrity, a positive attitude, and a growth mindset

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .