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Capital One Senior Manager Chief Staff Strategy Operations Lead 
Mexico, Mexico City 
665675874

31.07.2024
WeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de Mexico Senior Manager, Chief of Staff (Strategy and Operations Lead)

Responsibilities Include:

  • Directly support the Mexico leadership team in all Chief of Staff related activities, with a particular focus on leadership support, operating routines, enterprise connections, and strategy execution

  • Influence, develop, and own a principled approach to highlighting and monitoring key deliverables across the organization

  • Be a force-multiplier driving the effectiveness of Mexico City operations

  • Collaboratively develop, implement, and iterate management practices to enable transparency, efficiency and effectiveness of the organization

  • Own timely execution of monthly and quarterly horizontal reporting deliverables related to strategic and operational priorities

  • Advise leadership utilizing institutional knowledge, network of relationships in and out of the organization, and dedication to helping amplify impact

  • Partner with Admin team to evaluate and manage meeting schedules and time commitments

  • Maintain meaningful engagement with a wide range of associates and broader professionals motivated by and dedicated to a shared vision of a better future

  • Increase broad awareness of and celebrate the career interests, talents, and great work of your fellow associates

  • As needed, offer other ad-hoc consulting or operational support to major projects or organizational needs/opportunities

Basic Qualifications:

  • Intermediate-Advanced English fluency

  • Bachelor's Degree

  • At least 4 years of client facing or consulting experience

  • At least 3 years of experience in Change Management or Continual Improvement

Preferred Qualifications:

  • 5+ years of experience offering advising or consulting services to executive level clients

  • 2+ years of experience working in a corporate function (Risk, Finance, Audit or Legal)

  • 2+ years of experience with diversity, inclusion and belonging initiatives

  • 2+ years of experience with political, media, or regulatory stakeholders

  • 2+ years of experience involving organizational design, staffing or budgets