Uber Risk Compliance Specialist SPOT 

United States, West Virginia 

659900757

This entry level role changes daily. Your Monday will not look like your Friday and maintaining an open mind to these changes is crucial. The organization prides itself on being agile and solution-oriented, and it is not uncommon to work on multiple different projects within a week.

Potential Shifts:

• Monday-Friday, 8am-5pm

• Saturday/Sunday/Monday/Tuesday (4X10), 7am-6pm

• Uber does not provide visa sponsorship or relocation assistance for this role * * *

• Perform basic research and data entry related to multiple crucial projects
• Maintain excellent interpersonal skills and integrity while delivering outstanding customer service via administrative processing, chat modalities, and/or outbound phone calls
• Be able to learn and master multiple systems used within the workplace
• Communicate quickly and effectively to internal Uber members as needed
• Become an expert on processes and may help with sophisticated problem solving
• Follow process guides to complete tasks and provide support to various crucial initiatives
• Investigate fraud instances and take action accordingly
• Conduct outbound call campaigns and support supply campaigns sought at getting earners on the road
• Take on projects to update and audit partner documentation

• Some experience or internship in a compliance/quality focused industry such as banking, insurance underwriting, or lending
• OR some experience or internship working in a fast-paced technology or operations environment
• Demonstrated leadership in workplace, school setting, community, or other environment

• Basic Excel or Google Sheets skills
• Experience in operational or process improvement
• Excellent written and verbal communication skills, including the ability to listen effectively and switch tones between internal teams and external customer communication
• Ability to multitask, prioritize, and handle time effectively
• Excellent interpersonal skills, integrity, and follow-through on tasks
• Must work well in a team environment, contributing to a collaborative work environment where people learn from one another and continuously improve processes on behalf of users
• Detail-oriented
• Basic analytical/technical skills
• Ability to work with sensitive customer information

For Phoenix, AZ-based roles: The base hourly rate amount for this role is USD$20.50 per hour.

You will be eligible to participate in Uber's bonus program, and may be offered other types of comp. You will also be eligible for various benefits. More details can be found at the following link .