MongoDB Technical Services Engineer Migrations 

Brazil, São Paulo, São Paulo 

659319576

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• Be a part of the company that’s reinventing the database, passionate about innovation and speed
• Enjoy a fun, inspiring culture that is engineering focused
• Work with exceptionally talented people around the globe
• Learn, contribute, and make an impact on the product and community

• In this cross functional role as a Technical Services Team Engineer, you will work with the largest and the most demanding customers to drive successful end to end migrations of their self-managed MongoDB databases to Atlas
• Enhance your technical troubleshooting expertise and experience as a TSE (Technical Services Engineer) by working on customer use cases, evaluating solutions, customer business pain points, application architectures, and Cloud infrastructure architecture
• Work with Professional Services CEs (Consulting Engineers) to perform comprehensive full-stack (workloads→DB → Infra) assessments and provide expert advice to PS and customers on the best ways to migrate MongoDB workloads to Atlas
• Opportunity to shape the roadmap of migration methodologies, tooling, and the core database by providing product feedback

• Patience, empathy, and a genuine desire to help others
• Excellent communication skills, both written and verbal
• The ability to think on your feet, remain calm under pressure, and find solutions to challenges in real-time
• Strong diagnostic/troubleshooting aptitude, with significant experience troubleshooting end-to-end technical issues in production environments
• 5+ years of experience with administering RDBMSs such as Oracle, Postgres, mySQL etc.
• 2+ years MongoDB experience
• 5+ years on Cloud or on-prem infrastructure administration experience
• 3+ years or more of the following technical domains (ideally with some experience in the rest)
• Experience with Database Performance tuning and benchmarking
• Experience with configuring and using common Cloud providers (AWS, GCP, Azure)
• Experience with networking concepts, including firewalls and load balancers
• Experience with coding languages such as shell scripting, Python, Powershell etc

• Experience with database and workload migrations from on-prem to the Cloud
• Experience managing large-scale databases (RDBMS or NoSQL or both)
• Experience coding in one or more of Java, PHP, Python, Ruby, C, C++, C#, Javascript

• In 3 months, you’ll have gained a deep understanding of MongoDB and its ecosystem. You will complete New Hire Training
• In 6 months, you will be comfortable working frontline with our customers. You will also complete the MongoDB Certified DBA Associate exam
• In 12 months, you will be a technical specialist within MongoDB and will be helping your peer engineers in advanced diagnostics. Also, you will be encouraged to handle technical escalations independently