Wells Fargo Lead Trade Services Processor 

United States, Minnesota, Minneapolis 

653554467

Trade Services Processoras part of the US Commercial Trade Operations department in Commercial Banking.

In this role, you will:

• Ensure customer satisfaction by providing support services in the delivery of a wide range of Trade Service products
• Perform issuing, advising and amending of letters of credit, negotiation of letters of credit documents, processing documentary and direct collections in accordance with Trade Services standards
• Guide individuals on complex tasks including amending letters of credit, processing documentary and direct collections in accordance with Trade Services standards
• Assist leaders in training staff on new products or procedures and coordinate workflow in the absence of leadership
• Prioritize work and provide day-to-day leadership to team
• Identify opportunities for additional product sales through client referrals and make recommendations to changes in existing policies and procedures
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgement while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 6+ years of Trade Service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 2+ years in a role with exposure to Bank Secrecy Act (BSA) / Anti-Money Laundering (AML), Sanctions and Anti-boycott policies and procedures, and demonstrates an ability to understand and consistently adhere to procedures related to these subjects
• CDCS (Certified Documentary Credit Specialist) certification
• Knowledge of Uniform Customs and Practice for Documentary Credits (UCP), International Standard Banking Practice for the Examination of Documents (ISBP), Uniform Rules for Collections (URC) and related trade rules
• Knowledge and understanding of international trade operations or similar work experience such as payment or credit operations
• Strong attention to detail and accuracy skills
• Ability to gather and deliver customer requirements, report operational status, engaging team resources, and escalate concerns
• Good communication skills and ability to articulate complex material to a diverse audience
• Ability to provide strong customer service while processing complex transactions and performing extensive research to resolve complex customer issues
• Proficiency in Microsoft Office applications including Outlook, Word, Excel, and PowerPoint
• Excellent time management and organizational skills, with the ability to multitask, prioritize, and meet deadlines in a fast-paced environment

Job Expectations:

• Hybrid: 3 days in office, 2 days remote. Work hours: Monday through Friday 8AM to 5PM

Posting Locations:

• 600 South 4th Street, Minneapolis, Minnesota 55415
• 1525 W WT Harris Boulevard, Charlotte, North Carolina 28262

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.