Trade Services Processoras part of the US Commercial Trade Operations department in Commercial Banking.
In this role, you will:
- Ensure customer satisfaction by providing support services in the delivery of a wide range of Trade Service products
- Perform issuing, advising and amending of letters of credit, negotiation of letters of credit documents, processing documentary and direct collections in accordance with Trade Services standards
- Guide individuals on complex tasks including amending letters of credit, processing documentary and direct collections in accordance with Trade Services standards
- Assist leaders in training staff on new products or procedures and coordinate workflow in the absence of leadership
- Prioritize work and provide day-to-day leadership to team
- Identify opportunities for additional product sales through client referrals and make recommendations to changes in existing policies and procedures
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Interact with internal customers
- Receive direction from leaders and exercise independent judgement while developing the knowledge to understand function, policies, procedures, and compliance requirements
Required Qualifications:
- 6+ years of Trade Service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Solid knowledge and understanding of international trade operations
- Experience with Trade Service Risk Management, including identifying red flags and implementing risk mitigation strategies
- CDCS (Certified Documentary Credit Specialist) certification preferred
- Strong attention to detail and a high level of accuracy
- Excellent time management and organizational skills, with the ability to multitask, prioritize, and meet deadlines in a fast-paced environment
- Ability to work independently and collaboratively within a team setting
- Strong customer service orientation with effective problem-solving skills
- Excellent verbal, written, and interpersonal communication skills
- Proficiency in Microsoft Office applications including Outlook, Word, Excel, and PowerPoint
- Ability to navigate and operate efficiently across multiple computer systems and applications
Job Expectations:
- Hybrid: 3 days in office, 2 days remote. Work hours: Monday through Friday 8AM to 5PM
Pay Range
$22.36 - $33.51
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
12 May 2025
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.