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IBM Resource Operations professional 
India, Karnataka, Bengaluru 
64765749

04.09.2024

Your Role and Responsibilities
  • Ownership of all activities pertaining to resource management including resolution of any operational issues
  • Expertise in Contractor Hiring Tools, Processes, metrics
  • Interlocks with Country Support Teams – Talent acquisition, Procurement, Devices, Security, STPI/SEZ, Vendors, Business Compliance for fulfilling requirements
  • Lead Preboarding activities, Staffing Subcontractor resources, On-boarding management and Offboarding management
  • Renewals and Changes/alterations & status updates to project teams
  • Handle Contractor Management Outlook report & WIP Report, take corrective actions
  • Support audits, regular monitoring of data/reports to ensure compliance
  • Validation activities : Invoices/Claims/Timesheet, Drive accuracy and consistency of contractor inventory
  • Manage communication to stakeholders on process changes, compliance updates et al.


Required Technical and Professional Expertise

  • 8+ years of Industry experience in MNC.
  • Previous experience as a Resource operations professional or in a similar role preferable
  • Good knowledge of Operations Management
  • Excellent communication, collaboration and interpersonal skills
  • Vendor Management and Budgeting.
  • Client Focus, Problem Solving and Crisis Management.


Preferred Technical and Professional Expertise

  • As recorded above.