Amazon Sr Product Support Engineer Amazon 

United States, Washington, Seattle 

64512028

Prime Air is seeking an experienced Engineer within the Product Support Organization team to drive deployment of hardware and software functionality, investigate issues, and design ground support equipment to drive delivery on a critical program across several different disciplines. This role requires demonstrated troubleshooting capabilities, and ability to innovate in a constrained design space.Excellent communication skills are a must to build trust and drive alignment across both design and operations spaces. You will work with engineering, manufacturing, and operational functions across all Prime Air teams, to drive efficient delivery, and decompose ambiguous problems into straightforward solutions. The ideal candidate will have exceptional customer focus, problem solving skills, regulatory understanding, and the ability to convert lessons learned to requirement update requests. You will work hard, have fun, and of course, make history!

Master's degree in electrical engineering, computer engineering, or equivalent
Experience with MRB, nonconformance processes, and quality systems
Experience with design or redesign of integrated systems
Familiarity with regulatory agencies, and regulatory requirements