Amazon Product Support Engineer Amazon 

United States, Washington, Seattle 

794254811

Prime Air is seeking an experienced Engineer within the Product Support Organization team to drive deployment of hardware and software functionality, investigate issues, and design ground support equipment to drive delivery on a critical program across several different disciplines. This role requires demonstrated troubleshooting capabilities, and ability to innovate in a constrained design space.Excellent communication skills are a must to build trust and drive alignment across both design and operations spaces. You will work with engineering, manufacturing, and operational functions across all Prime Air teams, to drive efficient delivery, and decompose ambiguous problems into straightforward solutions. The ideal candidate will have exceptional customer focus, problem solving skills, regulatory understanding, and the ability to convert lessons learned to requirement update requests. You will work hard, have fun, and of course, make history!

- 4+ years of working in mechanical engineering or equivalent experience
- Experience with prototyping and implementation
- Experience in the design of complex mechanical products and equipment at volume
- Experience working on aerospace products / projects or other regulated field like healthcare or automotive
- Experience with troubleshooting and trend analysis

- Bachelor's degree in mechanical engineering or equivalent
- Knowledge of SolidWorks simulation or Ansys Finite Element analysis tools
- Experience with MRB, nonconformance processes, and quality systems
- Experience with design or redesign of integrated systems
- Familiarity with regulatory agencies, and regulatory requirements