Capital One Associate Support Specialist 

United States, Virginia 

641667685

Knolls 2 (12036), United States of America, Glen Allen, Virginia Associate, Support Specialist

Basic Qualifications:

• High School Diploma, GED, or equivalent certification

• At least 1 year of Technical Operations experience

• At least 1 year of experience with IT systems and infrastructure

• At least 1 year of experience with desktop platforms and operating systems

• At least 1 year of with incident management and reporting tools

Preferred Qualifications:

• Bachelor’s Degree in Business, Information Systems, Computer Science

• At least 1 year of experience with defining, implementing, and leveraging process (change, incident, problem) management functions

• ITIL Certification

• At least 1 year experience with ServiceNow

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.