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What You Will Do
Develop and lead a global team of 20+ certification team members
Manage a portfolio of over 60 certifications and specialist exams
Manage certifications and assessments through the product lifecycle
Manage cross-functional collaboration to ensure successful product design, development, and delivery
Develop organizational strategy, goals and metrics
Provide strategic thought leadership to certification development solutions
Ensure continued integrity throughout certifications portfolio
Grow both the number of certified individuals and overall certifications in the marketplace
Expand marketplace by developing new markets by exploring complementary adjacent areas to Red Hat’s technology and through various exam options within academia
Drive innovation and change in collaboration with training partners to maintain the reputation as industry-leading certifications
Drive standardized and scalable processes throughout product lifecycle
Implement operational efficiencies to enable portfolio growth
Maximize resource utilization while decreasing time-to-market
Implement new products and services to meet candidate needs and improve candidate experience
Evaluate certification metrics and determine solutions for exam improvement
Work cross-functionally with GLS resource managers and stakeholders
Identify areas of improvement in the use of systems and tools (policy, procedure, procurement, access control, etc.)
Execute all Red Hat manager duties including quarterly connections, semi-annual reviews and resource/career planning
Mentor and coach Certification team
Plan for and implement individual and team training programs
Respond/resolve all management level customer service escalations
Manage team budget,, SOWs, and purchasing, contractor and vendor agreements
What You Will Bring
Post-graduate degree in relevant disciplines or equivalent experience preferred
7+ years exam development/evaluation experience required
IT testing and certification experience preferred
Ability to work independently with only minimal management oversight, and exercise broad independent judgment
Ability to build relationships and influence at all levels with Red Hat employees, partners and customers
Excellent written, oral, presentation and interpersonal skills
Strong organizational skills, time management skills and attention to detail
The salary range for this position is $165,230.00 - $280,890.00. Actual offer will be based on your qualifications.
Pay Transparency
● Comprehensive medical, dental, and vision coverage
● Flexible Spending Account - healthcare and dependent care
● Health Savings Account - high deductible medical plan
● Retirement 401(k) with employer match
● Paid time off and holidays
● Paid parental leave plans for all new parents
● Leave benefits including disability, paid family medical leave, and paid military leave
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