Airbnb KYB Program Manager 

United States 

638472092

As the KYB Program Manager, you will be responsible for developing and managing a comprehensive global KYB program, ensuring adherence to regulatory requirements while minimizing friction for our customers. You will establish robust business verification processes, implement monitoring systems, and oversee compliance frameworks. Success in this role means delivering a scalable KYB program that effectively mitigates regulatory risks, enhances compliance oversight, and supports Airbnb’s continued growth in a dynamic regulatory landscape.

A Typical Day:

• Design, implement, and manage a comprehensive KYB program that aligns with compliance requirements and business objectives.
• Oversee the implementation of KYB initiatives, ensuring adherence to Anti-Money Laundering (AML) regulations and industry best practices.
• Identify, assess, and address KYB regulatory requirements for new and existing products or features.
• Act as the primary liaison for regulatory bodies, auditors, and internal stakeholders, representing Airbnb’s KYB compliance framework.
• Collaborate with Product, Engineering, and Compliance teams to integrate KYB processes into Airbnb’s platforms while minimizing customer friction.
• Develop and maintain metrics to monitor control effectiveness, providing visibility into the health of the KYB program.
• Serve as a subject matter expert (SME) on KYB compliance, influencing decision-making and driving impactful results across the organization.

Your Expertise:

• 7+ years of experience in payments, banking, or e-commerce, with a focus on KYB, AML, and regulatory compliance.
• Strong knowledge of KYB regulatory requirements in the US, UK, and Europe, including customer due diligence, enhanced due diligence, and identity verification.
• Expertise in BSA/AML, MSB, and money transmission regulations, as well as operational risk management.
• Experience designing and implementing compliance policies, procedures, and frameworks from inception.
• Ability to manage complex, cross-functional projects involving multiple stakeholders and competing priorities.
• Strong analytical and problem-solving skills, with experience in using SQL and Google Workplace products.
• Excellent verbal and written communication skills, with the ability to articulate compliance requirements to non-compliance audiences.
• Professional certification (ACAMS, ACFCS, CFE) and project management experience are a plus.

Offices: United States