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Capital One Director Enterprise Payments Oversight - Hybrid 
United States, Virginia, Richmond 
636796801

22.08.2025
Director of Enterprise Payments Oversight - Hybrid

In this exciting role, you will work closely with key stakeholders to deliver results that will have a direct impact on the company. You will partner with Senior Leaders and stakeholders across Operations, Risk Management, Audit, and other key areas to shape and deliver a strategy and implement critical initiatives directly tied to current and future priorities of the Enterprise Payments organization. You will work with smart, talented people who will challenge you to excel.

Responsibilities

  • Serve as a leader and thought partner, engaging executive and senior leaders, to develop the strategic direction of this function

  • Lead process improvements, create advanced strategies and enhance governance for payments across Capital One

  • Partner with Divisional Accountable Executives and Business Risk Offices to assess the strategy, operations, and risks for specific payment types throughout the payment lifecycle

  • Lead a team to drive results, while creating an inclusive, empowering, and inspiring work environment

  • Demonstrate subject matter expertise in payment operations (with support to develop this expertise if not yet acquired)

The Person

  • Exhibit outstanding influencing skills to effectively drive project / program efforts

  • Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment

  • Display a passion for coaching and developing a team of associates through their leadership style

  • Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

  • A strategic thinker who can effectively influence and execute against that strategy

  • Results-oriented and able to influence across a large group of stakeholders to drive those results

  • Team-focused, with demonstrated strong relationship-building and collaboration skills

  • An exceptional communicator

  • Adaptable and flexible

  • Working knowledge of Risk Management frameworks

This role is hybrid, where you will be expected to spend 3 days per week working in office and the remainder of the week working virtually.

Basic Qualifications

  • Bachelor’s Degree or Military experience

  • At least 5 years of Project Management experience

  • At least 3 years of People Management experience

  • At least 2 years of Risk Management experience

  • At least 3 years of experience using Microsoft Office or Google Suite

Preferred Qualifications

  • At least 6 years of Project Management experience

  • At least 4 years of People Management experience

  • PMP, Lean, Agile or Six Sigma certification

  • At least 3 years of payments experience

  • At least 5 years of Risk Management experience

  • At least 2 years of operations management experience

More Benefits, More Health, More Wealth, and More Life

Capital One believes in encouraging you to fill up your cup and come back fresh. Combine that with above and beyond benefits and you might be onto something.

  • Medical, Dental, Vision, Prescription coverage Day 1

  • Flexible Schedule Options

  • Paid Time Off

  • Wellbeing offerings such as backup childcare and Mental Wellness support

  • Tuition Reimbursement

  • Paid Training and Development offered quarterly

  • Flexible Spending Account

  • Life Insurance

  • Disability Insurance

  • 401 K and Stock Purchase Plan

We believe in the Power of one

McLean, VA: $200,100 - $228,400 for Director, Project Management Richmond, VA: $181,800 - $207,500 for Director, Project ManagementThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.