Honeywell Senior Customer Experience Specialist 

Norway 

631429073

Pre-Order Entry: Gather and provide timely customer information, maintain data, and handle special requests.

Order Entry: Efficiently process customer orders, resolve issues, and schedule as needed.

Backlog Management: Liaison between departments, facilitate issue resolution, and manage orders effectively.

Claims Management: Handle disputes and financial claims, ensuring swift resolution.

Continuous Improvement & HOS: Apply process improvements and support automation projects.

Bachelor’s Degree (or equivalent experience)

Business fluent in written and spoken English (additionally knowledge of European language is an advantage)

Customer Support and/or equivalent in supply chain / order management / OtC related experience

Knowledge/experience with SAP or Sales Force would be a great plus

MS office skills (Excel, Word, Outlook, PowerPoint)

Comprehensive induction, ongoing training and development to set you up for success

Company subsidized medical care, life insurance, multi-sports card, bravo recognition program

In-house and external learning platforms (Udemy) with unlimited access to give you opportunities to develop

Cross-functional exposure & opportunity to become a Subject Matter Expert (SME) to ensure you gain multilevel competences

Company paid pension contribution (PPK) to help you plan for the future