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Honeywell Sr Cust Exp Specialist Hybrid 
United States 
626664156

13.06.2024
JOB DESCRIPTION

Key Responsibilities

• Records all customer interactions into a CRM

• Maintains acceptable call evaluation requirement, KPIs & VOC

• Actively participates in departmental activities and initiatives including self help

• Provides coverage for Technical Support Helpdesk phone & e-mail.

Key skills and qualifications

High School Diploma, or equivalent. Some experience in the field.

English – advanced level

Microsoft office

Previous experience in a technical support environment;

Previous Salesforce experience


Additional Information
  • JOB ID: HRD232989
  • Category: Customer Experience
  • Location: 3 George Constantinescu,,Upground building, 5th floor (entrance A) District 2,Bucharest,BUCURESTI,020339,Romania
  • Nonexempt