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JPMorgan Employee Experience Vice President Firmwide Onboarding 
United States, Texas, Plano 
620015717

31.07.2024

Job responsibilities

  • Demonstrate flexibility and willingness to perform a variety of duties based on the evolving needs of the onboarding landscape.
  • Advocate for the employee experience by championing user-centered design principles and best practices.
  • Develop and implement metrics and feedback mechanisms.
  • Collaborate closely with cross-functional teams including Global Technology, CAO functions (e.g., Global Real Estate) and HR.
  • Partner with content creators to develop clear, concise and engaging onboarding content.
  • Compile and articulate clear messages for reports and executive-level presentations.

Required qualifications, capabilities and skills

  • 5+ years of experience in strategic or design related roles in a fast-paced, global, corporate environment.
  • Strong proficiency in designing experiences and various methodologies/practices/tools (e.g., service blueprints, storyboards, research techniques, prototyping).
  • Demonstrated ability to flex between strategic and tactical thinking for varying audiences.
  • Proven ability to engage in systems thinking, with the ability to develop and implement frontstage and backstage experiences.
  • Ability to compile and analyze data from different sources to inform a holistic narrative.
  • Excellent verbal and written communication, with the ability to listen, question, and articulate complex issues concisely.
  • Expert Knowledge of PowerPoint and Excel.

Preferred qualifications, capabilities and skills

  • Experience with Figma helpful, but not required.