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Jacobs Higher Education Client Account Manager CAM 
United States, Georgia, Atlanta 
617116309

Yesterday
Your impact

As afor our
Cities & Places East Region

In this role, you will lead select top-tier public and private research institutions Higher Education client accounts, primarily located in the Eastern United States, with a focus in Massachusetts, New York, Missouri, Illinois, Pennsylvania, North Carolina, Georgia and Florida. You will collaborate with our delivery teams to sustain existing workload, grow our pipeline, and lead strategy development for transformational contracts.

What you’ll do:

  • Serve as the point of contact for client service activities and develop strategies to grow the higher education practice for various clients in the East Region.
  • Work with the Geographic Cities & Places Market Growth Director to align Higher Education strategy within the broader East portfolio.
  • Identify new sales opportunities through opening and middle game activities to achieve individual annual sales goal.
  • Identify, charter, and lead client service teams comprised of multi-disciplinary project managers and regional practice leaders around common vision of success.
  • Facilitate deep, personal, valuable client relationships between Jacob’s personnel and client personnel (management, technical, functional, delivery) to weave a fabric of broad-based relationships between our firm and the clients.
  • Advocate on client's behalf by actively engaging the firm to address client needs and recommend strategic actions to optimize our business development investment and market share growth.
  • Identify higher levels of client engagement for executive sponsors.
  • Secure management commitment and influence/attract key staff for pursuits.
  • Work with office/corporate leaders to develop strategies for key hiring on strategic pursuits, identifying key project pursuits, team growth, office growth, profitability, employee development, and employee satisfaction.
  • Actively engage with project and sales teams to influence pursuit teams on sales process discipline, win strategy and proposal development, interviews, and presentations.
  • Coordinate and facilitate the Sales process, including Go/No Go decisions, and help develop required sales costs aligned with opportunity potential and return on investment objectives.
  • Participate in industry organizations including but not limited to the Society for College and University Planning (SCUP), Association of American Medical Colleges (AAMC), National Association of College and University Business Officers (NACUBO), and community engagement, and lead efforts to get local staff out into the community to build relationships and enhance our brand.