Capital One Sr Manager Process Management Auto Finance 

United States, Texas, Plano 

615604291

Plano 6 (31066), United States of America, Plano, Texas Sr Manager, Process Management (Auto Finance)

General Responsibilities:

• Designing, developing, and managing initiatives in a complex dynamic environment, providing strategic direction to peers and direct reports

• Building relationships and collaborating with key stakeholders of multiple levels to ensure delivery of commitments

• Understanding our products and their applicability to compliance requirements to develop ways to effectively control for them

• Collaborating with Product, Tech and Data to automate controls and improve processes

• Define, establish, manage and improve controls and processes

• Identify process improvement opportunities and implement them through collaboration with other groups

• Analyzing, identifying, and collaborating to correct data issues that impacts controls

• Managing audit, exam and assessment reviews of processes while partnering with Legal, Compliance and the Risk Office

• Developing and driving your team’s roadmap

• Influencing leaders across the Experience and the Organization to adopt identified process improvement opportunities

• Providing subject matter expertise on high visibility processes and project when representing the department in projects and other meetings

• Being an inspiring leader of a small team of associates (around 8 people) who enables them and coaches them to meet their fullest potential (consisting of multiple level of associates and process workstream leaders; 3 different experiences/6 workstreams - Product, Tech Data, Marketing and Operations)

The Successful Candidate Will:

• Possess excellent organizational skills and the ability to be goal/execution-oriented

• Demonstrate strong communications proficiency, including across teams and organizations, and have experience utilizing oral and written communication skills along with presentation skills

• Have the ability to multitask with simultaneous projects and tasks, while demonstrating urgency, prioritization, and ownership to drive issues to completion

• Be able to react seamlessly to change in priorities and delivery focus

• Be self-motivated

• Be capable of balancing strategy and tactical delivery

• Be a solid problem solver

• Communicate effectively with direct reports, leadership and executives

• Use great judgment to escalate issues

Basic Qualifications:

• At least 4 years of experience in Process or Risk management

• ​At least 2 year of experience in People management

Preferred Qualifications:

• Bachelor’s Degree

• 6+ years of experience in Process or Risk management

• 4+ years of experience in People management

• 4+ years of experience in Project management

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.