JPMorgan Content & Document Experience Analyst 

Philippines, Quezon City 

612279883

Job Responsibilities:

• Liaises with Product Owner, business users and other Center of Excellence members to identify, assess and document business requirements related to templates and support issues
• Sets-up templates in the most optimized way using Product features by getting template or content level requirements from our users or stakeholders
• Navigates through complex problems and come with innovative solution
• Understands credit, fee, client onboarding concepts and private banking products a plus
• Demonstrates a strong controls perspective and have risk or compliance awareness around the content management world
• Makes content that are fully compliant with tagging & navigation for visually impaired people under American Disability Act

Required qualifications, capabilities, and skills:

• At least 3 years of experience in product management or program management assisting in strategic or transformational change
• Relevant experience in Wealth Management, Asset Management, Digital Banking, or a closely related business is required
• Strong analytical and problem solving skills
• Demonstrates ability to manage tight delivery timelines, and ensure our organization is on track to execute and deliver strategic change that meets our goals
• Proven ability to execute via successful internal partnerships with other organizations – with the ability to influence people at all levels across a broad variety of job functions
• Excellent leadership skills – of product, programs, projects, teams and/or employee; Highly motivated with the ability to work independently and in a team environment
• Structured thinker, effective communicator with excellent written and oral communication skills
• Ability to crisply articulate complex concepts to senior audiences with poise and confidence
• Escalate potential issues or concerns to management team
• Good command on MS-Word, Acrobat PDF & MS-Excel
• Bachelor Degree or equivalent experience required