JPMorgan Construction Document Servicer 

Philippines, Quezon City 

2877584

As a Construction Document Servicer within the Commercial Real Estate Loan Administration, you will have the opportunity to prioritize and manage multiple duties and tasks in a dynamic environment. You will be part of a team where your dedication to quality customer service is valued. You will also have the autonomy to identify and initiate office management projects, contributing to the efficiency and effectiveness of our operations.
Job Responsibilities:

• Provide factual information which requires tact, discretion and the interpretation of policies and procedures.
• Monitor correspondence, forms and construction documents with minimal guidance and directions; review final construction draw documents for accuracy and compliance with policies and procedures
• Conduct initial review of documents received from customers, vendors, and contractors for completeness and conformity to processes and procedures before forwarding to Construction Administrators and others as directed.
• Provide administrative support to staff as required.
• Prepare reports, monitor and distribute them.
• Set up and maintenance of electronic files shared by all staff and project management systems.
• Set up files within systems; moderate to heavy scanning of documents.
• Provide good customer service in all aspects of responsibilities.
• Must have ability to multi-task and work in fast paced/time sensitive environment to support a team.
• Work closely with customers, bankers and third parties to monitor and communicate issues with the project

Required qualifications, skills, and capabilities:

• Minimum three years of administrative experience as an Office Engineer for a construction company. Working for a construction company, architect/engineer, or real estate developer is a mandatory requirement
• High school diploma or equivalent
• Excellent written and oral English communication skills. Familiarity with standards of business correspondence
• Outstanding organizational, interpersonal and time management skills; detail oriented
• Advanced computer skills, including Microsoft Office suite (Word, Excel, PowerPoint, Outlook, Access) and Adobe Acrobat
• Demonstrated accuracy and thoroughness of work
• Ability to monitor own work and work of others to verify quality
• Ability to multi-task and take initiative, cheerfully and respectfully handling multiple assignments simultaneously and meeting deadlines in a fast-paced environment
• Ability to organize work, set priorities, meet critical deadlines and follow up assignments with minimum direction
• Experience in handling sensitive and confidential business matters and information with discretion

Preferred qualifications, skills, and capabilities:

• Familiarity with AIA contract documents is preferred.