JPMorgan Content & Document Experience Senior Associate 

Philippines, Quezon City 

203172477

Responsibilities

• Support the product vision, goals and objectives, defines requirements, and prioritizes delivery in order to maximize the business value of the investment
• Support end-to-end management and product delivery across the full product lifecycle including research, ideation, prototype, test, build, adopt, and measure in partnership with users, stakeholders, Design, and Technology.
• Partner with Operations and Technology and drive teams toward robust set of delivery milestones. Understand and mitigate risks, bottlenecks, and inefficiencies in product development lifecycle.
• Demonstrate governance by ensuring that: (a) workstreams and initiatives are tracked and actively managed, (b) KPI’s are agreed, measured and tracked, (c) deliverables are properly prioritized and sequenced, (d) risks are addressed and status measured, and (e) deliveries are successful.
• Develop clear documentation of the scope, business requirements, use cases, workflows, wire-frames, and other materials as needed to support UX research, design and development
• Develop and maintain deep relationships with delivery partners across including senior leaders in the Business, Technology, Design, Operations, and control functions across lines of business.
• Embody true “customer-obsession” in identifying and leveraging user data, industry trends, and varying forms of user feedback to shape our design and roadmap.

Qualifications

• 10 or more years of experience Relevant experience in Wealth Management, Asset Management, Digital Banking, or a closely related business required.
• Experience managing product delivery across multiple workstreams with varying timelines, priorities and complexities.
• Demonstrated ability to manage tight delivery timelines, and ensure our organization is on track to execute and deliver strategic change that meets our goals.
• Proven ability to execute via successful internal partnerships with other organizations – with the ability to influence people at all levels across a broad variety of job functions.
• Excellent leadership skills – of product, programs, projects, teams and/or employees.
• Structured thinker, effective communicator with excellent written communication skills. Ability to crisply articulate complex technical concepts to senior audiences with poise and confidence.
• Strong understanding of different development methodologies (e.g., Agile, Waterfall).
• Strong Oral and written communication
• Proficient with JIRA, Visio and MS Office Tools (Excel & PowerPoint)
• Bachelor Degree or equivalent experience required