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Apple Retail Executive Relations Government Liaison Customer Care 
China, Guangdong Province, Shenzhen 
610642906

08.06.2025
  • 8+ years of relationship management experience, including proven experience in a customer service/support environment.
  • Proven ability fostering extraordinary relationships with cross functional senior leadership and external government officials.
  • Proactive team-player with a can-do attitude and a deep sense of ownership and accountability.
  • Exceptional written and verbal presentation skills in both Mandarin and English.
  • Thrive in an ambiguous environment and can think clearly in a fast-moving and complicated situation. Discretion when dealing with confidential information.
  • Ability to evaluate complex issues with multitude of factors and propose optimal solution(s), and Influence business owners through poised presentations of concepts and recommendations.
  • Comfortable handling any crisis moments. Encourages direct and constructive debate, and intuitively knows when and how to drive to a decision.
  • Must display great ability to prioritize deliverables, focusing on critical path items while maintaining unwavering attention to detail.
  • Fluency in Cantonese is a plus.