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Verint Sr Engineer Site Reliability 
United States, Oregon 
608485129

19.11.2024

Principal Duties and Essential Responsibilities:

  • Document, agree and implement a consequence practice when an error budget is breached
  • Drive our transformation to “everything as code”
  • Partner with R&D and Operations teams to enhance telemetry
  • Work with Architects to design for availability and performance
  • Work with engineering to provide intelligence on system performance for continuous improvements
  • Use operational intelligence from observability and telemetry to Auto Remediate for availability
  • Gather data and use AI to infuse predictive alerts and actions
  • Design, Automate and run Anti-fragility tests, and conduct Fire drills to ensure resiliency
  • Work with stakeholders to provide production sizing guidelines for cost based Autoscaling
  • Create, manage and maintain SLI’s and SLO’s.
  • Actively participate in and drive operations, rapid emergency response efforts, help with blameless postmortems and follow up on engineering actions
  • Work with engineering leadership to support incremental and continuous deployments into production
  • Provide guidance to lower level engineers
  • Develop and provide input into new operational standards and best practices
  • Lead and driver participation in process improvement, training & tool development

Minimum Requirements:

  • Bachelor’s degree in Computer Science, Engineering or other related technical filed or equivalent experience
  • 5 years experience with high-level language, e.g.: GoLang, Python, Java, C#.
  • 5+ years with build, source and editing including make, vi, bash
  • Demonstrable experience automating build, testing, deployment, alerting, and any other similar work
  • 3 years supporting a multi-region, multi-tenant, SaaS or PaaS environment
  • 3 years experience with AWS (preferred AMI, EC2, EBS, ELB, IAM, KMS, RDS, S3, SNS, VPC, Route 53, CloudWatch, Lambda)
  • 3 years experience with automated delivery tools, e.g. Harness, Jenkins, Azure DevOps
  • 2 years experience with Infrastructure as Code, e.g. Terraform, Helm
  • 3 years experience with Docker, Kubernetes, HELM, YAML
  • 3 years experience with Git and branching strategies and automated config management, e.g. Github, Gitlab, Chef, Ansible
  • Excellent problem solving skills
  • 2 years experience with observability frameworks (telemetry, log aggregation, APM, synthetic testing), e.g. DataDog, AppDynamics, Splunk, etc.
  • Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations

Preferred Requirements:

  • AWS Developer, DevOps, SysOps, or Solution Architecture certifications
  • Detail oriented and highly organized with the ability to manage multiple priorities and parallel projects
  • Excellent written and verbal communication skills
  • Experience with Identity Solutions such as Auth0, Keycloak
  • Experience with Hashicorp suite including Vault, Consul and Boundary
  • Demonstrated experience working in agile environments
  • Experience of implementing and managing Data processing platforms that meet regulatory compliance regulation such as PCI-DSS, HIPAA and GDPR
  • Excellent organization, time management, and project skills
  • Previous success operating in a matrix environment
  • Have successfully lead a DevOps or SRE transformation from a technical perspective
  • Strong Analytical skills

MIN: $90K

MAX: $150K