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KLA Resilience / Business Continuity Program Manager 
United States, Michigan, Ann Arbor 
600146694

12.03.2025

Key Responsibilities:

  • Lead the strategic and operational execution of the Business Continuity program, ensuring alignment with KLA's Global Resilience policy and driving program maturity.

  • Lead the development, implementation, and continuous improvement of Business Impact Analysis (BIAs) and Business Continuity Plans (BCPs).

  • Ensure compliance with KLA's Global Resilience policy and maintain governance to support BC program activities.

  • Direct and coordinate BC activities, including operational risk assessments, management of risk mitigation initiatives, and other BC/resilience initiatives.

  • Partner with the Global Resilience Director to identify opportunities for program enhancements and operational resilience improvements.

  • Lead situational awareness efforts, monitoring potential disruptions and communicating information to resilience stakeholders.

  • Oversee management and execution of plan reviews, testing and exercises to validate and improve business continuity effectiveness.

  • Provide support during disruptive incidents and ensure timely recovery of critical functions.

  • Implement and manage training and awareness programs to embed the resilience and continuity of operations culture globally across KLA.

  • Coordinate Resilience and Business Continuity supplier and 3rd party resilience projects.

  • Administer and optimize the cloud-based system for business continuity planning and emergency communications platforms.

  • Drive cross-functional collaboration, engaging stakeholders across business units while managing the Business Continuity program to enhance resilience and continuity planning and continuous improvement.

  • Support the development, training and awareness and continuous improvement of the incident command system (ICS) to support proper incident management and escalations.

Preferred Qualifications:

  • The ideal candidate will have program management experience in relation to the global operational resilience framework, including experience leading enterprise-wide resilience initiatives and developing, implementing, and managing business continuity programs and plans.

Minimum Qualifications

  • Doctorate (Academic) Degree and related work experience of 3 years; Master's Level Degree and related work experience of 6 years; Bachelor's Level Degree and related work experience of 8 years

  • Strong understanding of business continuity lifecycle, risk assessments, and recovery strategies.

  • A deep knowledge and understanding of enterprise-wide resiliency framework principles and strategies, as well as emerging trends in the field, is essential.

  • Excellent interpersonal skills are required, with the ability to engage proficiently at all levels of the organization and collaborate with cross-functional teams and initiatives.

  • Excellent communication and teamwork skills to work with senior leadership and global teams.

  • Demonstrates critical thinking, planning execution, and collaboration.

  • Experienced in running complex projects independently across multiple business units.

  • Outstanding analytical skills and experience in business process design and performance optimization.

  • Ability to support the business during disruptive incidents, including weekends and holidays.

  • 20% travel

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