Bank Of America Lead Operations Representative Global Banking 

China, Shanghai, Shanghai 

594224086

Job Description:

Job Description:
This role is

Responsibilities:

• Efficiently coordinate and track managerial routines (e.g., thematic attestations/reviews/updates) according to required frequency with identified stakeholders. Ensure all required feedbacks are followed, up-to-standard and consolidated for management review by designated SLA.
• Closely connect with GBO stakeholders to understand their needs and concerns pertaining to tasks and identify areas for improvement through active discussion.
• Build a risk-based mindset and effectively manage risks throughout task implementation. Timely escalate to line manager of any potential risks of task overdue or control failure against protocol / policy.
• Strictly follow management policy to safeguard and retrieve team’s documentation / inventory, both in digital copies and hardcopies as applicable.
• Support any other ad-hoc assignments from the line manager.

Skills:

• Bachelor’s degree.
• At least 5 years working experience in banking industry. Project management experience is plus.
• Good communication and organization skills. Able to navigate among various stakeholders.
• Strong sense of prudent process and operational risk control.
• Attention to details and delivering high quality output.
• Strong ability to document information and metrics in a concise, accurate, and well-presented way
• Strong MS Office skills, particularly Excel, PowerPoint, etc.
• Self-motivated in multi-tasking, active team player with capabilities to work under pressure.