Bank Of America Lead Operations Representative Global Banking Operation 

China, Shanghai 

130011642

Job Description:

Job Description:

This role isfor regularKYC refresh of transactional/account signers in China, which is one type of authorized working person on China country Standards.

Responsibilities:

• Perform/Support regular KYC refresh of account/transactional signers by referring to the same refresh schedule of client entity level based on their KYC risk rating.

• On-ground support for required informationand document to fulfill the signer refreshment.

• Apply account/transactional signers’ control or necessary informationupdate per the refreshment progress and requirements.

• Completeclientaccount managementin system by following standard process.

• Responsible for client out-reach, follow-up, portal update, record retention, incoming client enquiries.

• Completenecessaryreports by following standard process on timely basis.

• Complete daily& monthly physical documents onsite/offsite storage and inventory review by following standard process.

• Complete the assigned Day2 control tasks and QA tasks upon regional QA request on timely basis.

• Complete documents & mailing handover list with counterparty team.

• Able to work with business stakeholders, could solve problems independently, and escalate timely for issues.

• Involveanalyzing reg changes and contribute to implement changes into production.

• Support business project and be able to contribute in various project stages including requirement, testing etc., aiming to make proper changes into production.

• With sound risk sense to identify risk areas and with joints/independent efforts to feedback and address the risks.

• Support docs filing, archiving and retrieval, and other administrative work.

• Support the ad-hoc or additional tasks assigned by function lead or manager.

Skills:

• Bachelor’s degree best with major in Finance and Economics related.

• 2 years and above experiences in Banking or Finance position.

• Good motivation to learn and with flexibility to adapt to changes.

• Could take independent responsibilities and collaborate with business stakeholders to deliver the work.

• Could work under pressure, well manage the time, and handle multiple tasks.

• Strong communication skill and open to exchange.

• Good command of English in both written and oral.