Rapid7 Technical Support Engineer AppSec 

United States, Florida, Tampa 

589718036

In this role, you will:

• Use the many resources available to our Support team to learn, troubleshoot and reproduce customer issues

• Create innovative workflows to analyze large log files in order to get to the bottom of any reported issues

• Work closely with various teams located locally and globally including Engineering and Product to help drive a resolution to customer issues

• Learn and expand your knowledge of our InsightAppSec Web Application security product to become a subject matter expert
  

The skills you’ll bring include:

• Strong understanding of web application technology - Including HTTP, HTML and the DOM

• Familiarity with programming language frameworks - especially Javascript

• Experience working with webhooks or APIs including REST, GraphQL and SOAP

• Understanding of log analysis methods (using regex to debug large log files)

• Excellent problem solving and critical thinking skills

• Fantastic verbal and written communication

Preferred:

• Familiarity with Web Security vulnerabilities such as those found on the OWAP Top 10 or CWE top 25

• Experience with manual web testing, HTTP proxy or repeater tools

• Understanding of SQL or NoSQL databases

• Knowledge of TLS

• Experience with any web frameworks such as Flask or Express.js

Here, we’re building a dynamic workplace where everyone can have the career experience of a lifetime. We challenge ourselves to grow to our full potential. We learn from our missteps and celebrate our victories. We come to work every day to push boundaries in cybersecurity and keep our 11,000+ global customers ahead of whatever’s next.